How We Handle Your Data
Transparency is a core value at Penguin Alley. Here's exactly what happens with your data — in plain language, no legal jargon.
Our Data Principles
Your Data Is Yours
The code we generate for you belongs to you. Your conversations, project files, and creative work are your property. We never claim ownership over what you build.
Full Transparency
We tell you exactly what we collect, why we collect it, and who has access. No hidden tracking, no surprise data sharing, no selling your information.
Delete Anytime
You can delete your account and all associated data at any time from your Settings page. We anonymize your profile and permanently remove your project data within 30 days.
Privacy by Design
Each project is isolated in its own workspace. No client can access another client's data. Our AI processes your data only to deliver your project — never for training models.
What We Collect & Why
We only collect data that is necessary to build, deploy, and maintain your projects.
Account Information
Your name and email address (or Google account if you use OAuth).
Why: To create your account, authenticate you, and communicate about your projects.
Conversations & Messages
Everything you write to our AI team, and everything they respond.
Why: To build your project according to your specifications. Your conversations are NOT used to train AI models.
Payment Information
Your subscription plan and billing history. Card details are handled entirely by Stripe.
Why: To process your subscription. We never see or store your credit card number.
Project Files & Code
All files, code, configurations, and assets generated for your project.
Why: To build, preview, deploy, and maintain your application. You own all generated code.
Usage Analytics
Features used, session length, and general interaction patterns (no keylogging, no screen recording).
Why: To improve the platform, identify bugs, and understand which features matter most.
AI & Your Data
Your conversations and project data are processed by Anthropic's Claude AI to deliver our service. This is how our AI team understands your requirements and builds your project.
Your data is NOT used to train AI models. Anthropic's API has a zero-retention policy for business API usage — your prompts and responses are not stored by Anthropic for training purposes.
Each project is completely isolated. Our AI cannot see other clients' projects, conversations, or data. When you delete a project, all associated AI context is permanently removed.
Our Service Providers
We work with trusted providers to deliver our service. Here's who they are and what they do.
Frequently Asked Questions
Are my conversations used to train AI?
No. Your conversations are processed by Anthropic's Claude API to deliver our service, but they are never used for model training. Anthropic's business API has a zero-retention policy.
Who owns the code Penguin Alley generates?
You do. Once your subscription is active and payment is current, all custom code generated for your projects belongs to you. You can download it, push it to GitHub, or deploy it anywhere.
What happens when I delete my account?
We anonymize your profile, cancel your subscription, and permanently delete all your projects, conversations, files, and associated data within 30 days. Encrypted backups may persist for up to 90 days before being purged.
Can Penguin Alley staff see my projects?
Only authorized administrators can access project data, and only for support purposes (e.g., debugging an issue you reported). We never browse client projects without a specific support reason.
Do you track me with cookies or analytics?
We use only essential cookies for authentication and preferences (language, theme). We do not use tracking cookies, advertising pixels, or third-party analytics like Google Analytics.
Is my data transferred outside my country?
Our service providers are primarily based in the United States. Your data may be processed there. We ensure all providers maintain adequate security measures and comply with applicable data protection regulations.
For the full legal details, see our Privacy Policy and Terms of Service.